CONTACT INFORMATION & LEGAL NOTICES

Ghostmood.in — Different Minds. Different Moods.

Last Updated: 29 October 2026

1. Official Contact Information

For questions regarding orders, products, payments, shipping, returns, refunds, or other business-related matters, please contact Ghostmood through the following official channels.

Business Name: Ghostmood
Website: https://ghostmood.in
Customer Support Email: contactghostmood@gmail.com
Instagram: @ghostmood.in

For order-related enquiries, please include your order number and a clear description of your concern.

Registered or Principal Business Address: 4th Main Road, Maruthinagar, Kamakshipalya, Bangalore, Karnataka 560079, India

2. Formal Notices and Legal Communications

For formal complaints, legal correspondence, intellectual-property concerns, or notices relating to transactions conducted through Ghostmood.in, please email contactghostmood@gmail.com with the subject line:

FORMAL NOTICE — GHOSTMOOD.IN

Include your full name, relevant order number if applicable, a description of the matter, supporting documents, and your preferred contact method.

Sending an email does not automatically establish that a legal notice has been validly served. Service and receipt will be determined under applicable law.

3. Fraudulent Orders and Misuse of Services

Customers are expected to provide accurate order information and use our website in good faith.

Ghostmood may investigate reasonably suspected fraudulent transactions, payment abuse, impersonation, unauthorised activity, deliberate misuse of COD orders, or repeated abuse of customer-support processes.

Where justified and legally permitted, we may cancel or decline suspicious orders, restrict payment or delivery options, preserve relevant transaction records, or refer suspected unlawful conduct to the appropriate authorities.

Any action will be proportionate to the circumstances and subject to applicable consumer rights and legal obligations.

4. Intellectual Property Protection

The Ghostmood name, logo, original artwork, product designs, photographs, written content, graphics, and other original brand materials are protected by applicable intellectual-property laws, to the extent those rights subsist.

Unauthorised copying, commercial reproduction, distribution, impersonation, or misuse of protected Ghostmood materials may result in appropriate legal action where justified.

Nothing in this notice restricts lawful criticism, fair use, or other activities permitted by applicable law.

5. False Claims and Abusive Communications

We take genuine customer complaints seriously and encourage customers to report problems honestly.

We reserve the right to document and investigate credible evidence of deliberate fraud, threats, impersonation, harassment, or knowingly false representations made to obtain an improper benefit.

Where appropriate, we may take proportionate steps permitted by law.

A customer will not be penalised merely for making a genuine complaint, requesting a lawful refund, leaving an honest review, or exercising a statutory consumer right.

6. Website Content and Information

We make reasonable efforts to keep product listings, prices, availability, and policy information accurate and up to date.

If an error is identified, we may correct the relevant information and take appropriate action concerning affected orders in accordance with applicable law.

Product photographs, colour displays, and visual previews may vary slightly across devices. Such variations do not excuse material misrepresentation or a product that fails to meet applicable legal requirements.

7. Third-Party Services

Our website may rely on external services for payments, hosting, analytics, communications, or delivery.

Such services may be governed by their own terms. This does not automatically release Ghostmood from its own legal responsibilities concerning transactions, customer information, or consumer protection.

8. Privacy and Confidentiality

Personal information submitted to Ghostmood will be handled in accordance with our Privacy Policy and applicable data-protection laws.

Customers should not send passwords, OTPs, full payment-card details, or other unnecessary sensitive information through email or social media.

We may retain relevant order, payment, correspondence, and complaint records where reasonably necessary for business operations, dispute resolution, security, or legal compliance, subject to applicable retention and privacy requirements.

9. No Waiver of Legal Rights

Nothing on this page or elsewhere on Ghostmood.in is intended to exclude, restrict, or override a right or remedy that cannot lawfully be excluded or restricted.

Our Terms of Service, Shipping Policy, Privacy Policy, and Return & Refund Policy should be read together, where relevant.

If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

10. Governing Law and Dispute Resolution

These notices and the use of Ghostmood.in are subject to applicable Indian law.

Where a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter fairly.

Nothing in this section prevents a customer or other affected person from approaching a competent court, consumer commission, regulator, or other authority where legally entitled to do so.

11. Grievance Redressal

Grievance Officer: Dheeraj A
Designation: Grievance Officer
Email: contactghostmood@gmail.com
Postal Address: 4th Main Road, Maruthinagar, Kamakshipalya, Bangalore, Karnataka 560079, India

Consumer grievances will be handled in accordance with applicable legal requirements, including prescribed acknowledgement and resolution timelines.

12. Updates to This Notice

Ghostmood may update these notices to reflect changes in its business operations, website features, or legal requirements. The revised version and its effective date will be published on this page.

Updates will not remove rights or obligations that have already accrued where applicable law prevents such changes.

Ghostmood — Different Minds. Different Moods.

We value honest communication, responsible business practices, and the trust of every customer.